metropolyNEO – all in one
The police, fire department, rescue services and other emergency agencies face high demands in terms of responsiveness, availability and service quality.
It is vital, therefore, that the tools used by these organizations, especially the command and response software used to manage everything from day-to-day business through major incidents and crisis situations, are able to live up to these demands. Whether in a natural disaster or terror attack.
metropolyNEO (Networked Emergency Operations) meets these requirements – a fully networked system, it integrates diverse responders and control centers, incident command systems and the mobile or stationary command units across the country or at the scene.
Offline-capable servers and mobile systems guarantee availability. Whether as a cluster solution or server network, metropolyNEO is able to meet even the highest demands of a state police authority or large regional control center with several connected cities and districts.
Thanks to its modular structure, metropolyNEO can be customized to suit specific requirements
and application scenarios:
The e-lan, e-mas, e-res, e-vac, e-manv, e-cal, e-bib, e-ras and e-lan InterConnect modules from the metropoly®NEO product family can be freely combined as required. So users get flexible building blocks instead of expensive “universal solutions” that try to do too much and end up being overwhelming.
metropoly®NEO grows with you – from an entry-level solution to a full-fledged system. Step by step, according to your needs and budget. The continuous development and maintenance of the software ensure that the system and its potential uses are always up to date with technological and tactical advances.
Built-in redundancies and backup mean that users are not suddenly left “flying blind” in the middle of a situation. And configurable authorizations protect sensitive information from prying eyes.
The sheer number of users and applications speaks for itself. And the system comes with first-rate references for challenging assignments.
This is borne out by real-life situations and exercises with mere minutes of familiarization time, for example, in the e-mas module.
A continuous flow of data from incident command systems (operations, involved resources, report entries), operations templates and pre-planned scenarios help users stay on top of events, even in complex situations and incidents. This applies equally to individual operations, major events and large-scale situations involving hundreds of incident sites.
The brand new metropoly®NEO 3.7 is designed for multilingualism and internationality throughout, in terms of both content, such as tactical symbols and crisis management models (for example, the Incident Command System), and user interfaces. When the e-lan InterConnect server is used, content can even be translated automatically when establishing connections across language borders.
This is thanks to the flexible interfaces for geodata and geoinformation systems, interfaces with incident command systems and the fact that the system can be adapted to the customer’s working methods and terminology without programming.
metropoly®NEO supports common PC systems, interactive whiteboards, touch screens, and smart devices (smartphones and tablets) as well as modern browser-based environments, providing optimized user interfaces and perfectly tailored features in each case. It can be flexibly and seamlessly integrated into the user’s system environment.
metropoly®NEO combines the activities of all parties involved in a situation, from operations and section leaders on the ground, through control centers and operational and administrative staff, to state situation centers, including political decision-makers. When emergency management and operations are part of a network, the whole becomes greater than the sum of its parts.
Simple, up-to-date manuals and tutorials along with basic and intensive training by experienced instructors from the field make it easy to get started and provide an ideal basis for staff orientation. This is how you move from basic use to mastery.
The e-lan module, with the scope it offers for preparing situations (and exercises), can be used to organize major events effectively. And thanks to the flexibility of e-mas, metropoly®NEO can also be used to operate any organization office without staff roles (“S roles”).
Specially adapted displays and add-on modules ensure that data is turned into easily understandable information, regardless of whether it is seen from an operational, administrative, frog's eye, or bird's eye view.
Thanks to automated data transfer and ease of use, the software can handle much more than “just” major emergencies and events. metropoly®NEO can also be used to research and document operations on a smaller scale. It establishes routine, protects investments and ensures the flow of information when it matters.
metropoly®NEO is used by fire departments of all sizes, in cities, in counties and by state administrative authorities. At the operational and administrative level. And there is no need for costly custom solutions and developments. It really does offer everything in one place for all possible crisis situations.